Seller Agreement

Seller Agreement

Effective Date: [Insert Date]
Last Updated: [Insert Date]

This Seller Agreement (“Agreement”) governs the participation of sellers (“Seller,” “you,” or “your”) on the ShopyHive marketplace platform (“ShopyHive,” “Platform,” “Company,” “we,” “our,” or “us”).

By registering as a seller on ShopyHive, you agree to comply with this Agreement in addition to our Terms & Conditions and Privacy Policy.

1. Seller Eligibility

To register as a seller, you must:

Be at least 18 years old
Have legal authority to conduct business
Provide accurate and verifiable information
Comply with all applicable local, national, and international laws

We reserve the right to approve or reject any seller application at our discretion.

2. Seller Account Responsibilities

You agree to:

Maintain accurate account information
Keep login credentials secure
Be fully responsible for all activity under your account
Notify ShopyHive immediately of unauthorized use

You may not transfer or sell your seller account.

3. Product Listings

Sellers must ensure that:

All listings are accurate and truthful
Product descriptions are clear and not misleading
Images accurately represent the item
Pricing is transparent and final (excluding clearly stated shipping or taxes)
Inventory levels are updated regularly

ShopyHive reserves the right to edit, suspend, or remove listings that violate policies.

4. Prohibited Products

Sellers may NOT list or sell:

Illegal goods
Counterfeit or trademark-infringing items
Stolen property
Weapons (where prohibited by law)
Controlled substances
Fraudulent or deceptive products
Any items violating intellectual property rights

Violation may result in immediate account suspension and possible reporting to authorities.

5. Order Fulfillment & Shipping

Sellers agree to:

Process orders promptly
Ship within the stated handling time
Provide valid tracking information (when applicable)
Ensure secure packaging
Deliver items as described

Failure to fulfill orders may result in penalties, refunds, or account suspension.

6. Returns & Refunds

Sellers must:

Clearly state return policies
Comply with ShopyHive’s Buyer Protection Policy
Respond to refund requests within a reasonable timeframe
Process approved refunds promptly

For cryptocurrency payments:

Sellers acknowledge crypto transactions are irreversible.
Refunds must be issued manually by the seller.
ShopyHive is not responsible for crypto exchange rate fluctuations.

7. Fees & Payments

Sellers agree to pay applicable:

Listing fees
Commission fees
Payment processing fees
Subscription fees (if applicable)

Fees will be disclosed on the Platform and may be updated with notice.

ShopyHive reserves the right to withhold or delay payouts in cases of fraud investigation, disputes, or policy violations.

8. Taxes

Sellers are solely responsible for:

Reporting income
Collecting and remitting applicable taxes
Complying with VAT, GST, sales tax, or other tax obligations

ShopyHive does not assume tax liability on behalf of sellers unless legally required.

9. Intellectual Property

Sellers warrant that:

They own or have rights to sell listed products
Listings do not infringe on third-party copyrights, trademarks, or patents

Sellers grant ShopyHive a non-exclusive, worldwide license to use product images, descriptions, and trademarks for marketing and promotional purposes.

10. Fraud Prevention & Compliance

ShopyHive may:

Request identity verification (KYC)
Monitor transactions
Suspend suspicious accounts
Report unlawful activity

Sellers must cooperate with fraud investigations.

11. Performance Standards

Sellers must maintain:

Acceptable order fulfillment rates
Reasonable response times
Low cancellation rates
Positive customer feedback

Repeated poor performance may result in penalties or account termination.

12. Account Suspension & Termination

ShopyHive may suspend or terminate a seller account for:

Policy violations
Fraud or deceptive conduct
High dispute rates
Sale of prohibited items
Legal or regulatory concerns

Termination may result in permanent removal from the Platform.

13. Limitation of Liability

ShopyHive is not liable for:

Loss of sales or revenue
Customer disputes
Chargebacks
Crypto price volatility
Platform downtime
Indirect or consequential damages

Participation on the Platform is at the seller’s own risk.

14. Indemnification

You agree to indemnify and hold harmless ShopyHive, its owners, affiliates, and employees from any claims, losses, damages, liabilities, or expenses arising from: